All purchases from this site are covered by our no quibble 28 day exchange or refund policy. The 28 days takes effect from the date of receipt of your purchase. Replacements can be requested for the same or equivalent amount also within this period. No refunds will be allowed after this time, unless the goods are found to be faulty and at the discretion of the management.

Refunds will be issued upon return of undamaged goods within 14 days.

Items to be returned or exchanged should be sent back in original condition and original packaging. You must pay the return postage to us. We cannot provide exchanges or refunds for goods lost in transit! We recommend you send your parcel insured and recorded delivery as ‘posting is not proof of receipt’.

To exchange an item, let us know what item, colour & size you would like in exchange on the form enclosed with your delivery;

If the value of your exchange order is different from your original order, we either refund the difference OR we charge your card for the difference; For PayPal orders we may have to contact you to send us a payment, so keep an eye out for an email from Easy Media Solution.

Telephone +44 (0) 771 459 8283 if you have any queries.